Alien Plant Control Ltd Terms & Conditions
Survey Reports
The findings, including the absence of Japanese knotweed or other invasive plants, are accurate only as of the inspection date and are subject to the following limitations:
- Inspection Scope: The survey is limited to visible above-ground evidence. Underground rhizomes may exist undetected, especially during dormant winter seasons, adverse weather, or if stems have been cut or treated previously. 
- No Guarantee of Absence: We cannot guarantee the Site is free from invasive plants in perpetuity. Regrowth or spread from adjacent areas may occur post-inspection.
- Recommendations: We advise periodic monitoring and disclosure of Japanese Knotweed if found. If risks are suspected, consult specialists for further investigation.
- Liability Exclusion: To the fullest extent permitted by law, Alien Plant Control Ltd. accepts no liability for losses arising from undetected plants, changes in Site conditions, or misuse of this Report. Our liability is limited as per our Terms and Conditions.
Surveys are visual and non-destructive; we cannot detect hidden rhizomes or dormant growth. Findings are accurate only for the inspection date. We are not liable for regrowth due to external factors (e.g., spread from neighboring land, client disturbance, or natural events). No warranties are given for “no invasive plants found” reports beyond the inspection; re-inspection may be needed seasonally. Services do not include legal advice, property valuation impacts, or third-party disputes (e.g., with neighbors or lenders).
Works Agreement
These Terms and Conditions (“Terms”) govern the provision of services by Alien Plant Control Ltd. (“the Company”, “we”, “us”, or “our”), a company registered in England and Wales, specializing in the survey, identification, and removal of invasive plants such as Japanese knotweed. By engaging our services, including but not limited to surveys, reports, and remediation works, you (“the Client”, “you”, or “your”) agree to be bound by these Terms. These Terms form a binding contract between you and the Company.
- Definitions and Interpretation
Agreement: These Terms, any accepted quote or purchase order, and any specific service agreement. Services: Includes visual surveys for invasive plants (e.g., Japanese knotweed), preparation of survey reports, management plans, remediation works, and related advice. Site: The property or location where the Services are to be performed. Payments: The fees quoted for the Services, including any VAT, deposits, or installments. Works: The specific tasks outlined in the quote or management plan, such as inspections or treatments. Headings are for convenience only and do not affect interpretation.
- Appointment and Scope of Services
You appoint the Company to perform the Services in exchange for the Payments.
The Services are based on a visual inspection of the Site unless otherwise specified. We use reasonable endeavors to identify invasive plants in accordance with current UK statutes, regulations, and best practices. The scope is limited to the Site’s boundaries and accessible areas. We do not conduct invasive excavations or tests unless explicitly agreed and charged separately. For surveys reporting no invasive plants found, the report reflects conditions at the time of inspection only. Dormancy, seasonal factors, weather, or prior management may limit detection.
- Company’s Obligations
We will perform the Services with reasonable skill and care, using qualified personnel. We comply with relevant laws, including biosecurity measures to prevent spread. Reports will include photographs, site plans, methodology, limitations, and recommendations where applicable. If invasive plants are identified, we may recommend further specialist actions, but we do not guarantee eradication without a full management plan.
- Client’s Obligations
You must provide full access to the Site, including any necessary permissions for adjacent areas if required. Ensure the Site is safe and prepared. Make Payments promptly: 50% of the contract total is due prior to starting work. Documentation is not released until full payment is made. Do not disturb treated areas (e.g., by digging, cutting, or third-party works) during treatment or monitoring periods, as this may void guarantees. Inform us of any known invasive plant issues or changes to the Site post-survey. If you cancel with less than 48 hours’ notice, full fees may apply.
- Payments and VAT
All quotes are valid for 90 days and exclude VAT unless stated. Payments are non-refundable once Services commence, except in cases of our material breach. We reserve the right to suspend Services for non-payment.
- Limitations and Exclusions
Surveys are visual and non-destructive; we cannot detect hidden rhizomes or dormant growth. Findings are accurate only for the inspection date. We are not liable for regrowth due to external factors (e.g., spread from neighboring land, client disturbance, or natural events). No warranties are given for “no invasive plants found” reports beyond the inspection; re-inspection may be needed seasonally. Services do not include legal advice, property valuation impacts, or third-party disputes (e.g., with neighbors or lenders).
- Liability
Our total liability (in contract, tort, negligence, or otherwise) is limited to the value of the Payments received for the specific Services. We exclude liability for indirect, consequential, or economic losses (e.g., property devaluation, lost profits, or third-party claims). Nothing excludes our liability for death, personal injury, fraud, or where exclusion is unlawful. You indemnify us against claims arising from your breach.
- Intellectual Property and Confidentiality
Reports and materials remain our property until full payment; you receive a license for personal use only until payment complete.
- Termination
We may terminate if you breach these Terms (e.g., non-payment, Site disturbance). On termination, you pay for Services performed; guarantees are voided.
- Force Majeure
Neither party is liable for delays due to events beyond control (e.g., weather, strikes).
- Governing Law
These Terms are governed by English law; disputes fall under English courts.
- General
These Terms supersede prior agreements. Variations must be in writing. If any provision is invalid, the rest remain enforceable. By signing or accepting our quote, you confirm understanding and agreement to these Terms.
Company Guarantee Policy
The Company provides a minimum of a 5-year guarantee on the Works performed, subject to the following conditions: a) The guarantee covers regrowth of the invasive plant in the treated area but does not include new plant growth from external sources. b) The Client must follow any aftercare instructions provided by the Company. c) The guarantee is void if the Client carries out any additional landscaping or ground disturbance in the treated area. d) Claims under this guarantee must be reported in writing with photographic evidence.
Competitive Pricing
Competitive Pricing - We will beat any like-for-like quote (T&C's Apply, proof required)
a) evidence required of a like-for-like quote b) we agree to provide a lower priced quote when presented c) must include a similar company guarantee d) like-for-like includes qualified technicians.
Data & Cookies Policy
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